Contact Us – Online Assistance

24 Hour Emergency - Water, Sewer, Drainage - (206) 386-1800

Look up an item – Does it go in recycling, food and yard, or the garbage? Is it hazardous or does it require special handling? Look up over 300 items right now. Still can’t find it? Send an email to AskEvelyn@seattle.gov and allow a few days for a response.

Open and/or close an account – Moving? Use our online form to start or stop service. Or call (206) 684-3000.

Replace a missing or damaged cart: garbage | recycle | food & yard
You may also request a second recycling cart.

General Questions- Contact us for questions, comments and suggestions. This form generates an email that we can track. This way we can be sure you get a timely response. A reply will be sent soon with a contact name, phone number and email address, so you can follow-up directly. Thank you for contacting us.

SPU Residential Customer Service – (206) 684-3000 - Mon – Fri 7:30 AM – 6 PM

SPU Business Customer Service – (206) 684-5800 - Mon – Fri 7:30 AM – 5 PM

TTY Only (Hearing and Speech Impaired) – (206) 233-7241

Out of Area – (800) 862-1181

Walk-in Payment Center Locations

City Light Information (electrical service) – Electrical outage hotline 206-684-7400

Frequently Asked Questions:

• How do I replace my container? Garbage | Recycle | Food and Yard Waste• Look up my collection day or call (206) 684-3000.

• Open or close an account or call (206) 684-3000.

• What do I do if my bill shows high water consumption? or call (206) 684-3000.

• Report drainage and sewer problems, call (206) 386-1800.

• Report water leaks affecting public or private property, call (206) 386-1800.

• Report water pollution or call (206) 684-7587.

• Where do I mail my utility bill? Both utility bills go to:

City of Seattle
Department of Finance
PO Box 34016
Seattle, WA 98124-1906